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terms & conditions

conditions of use

it is specified beforehand that the present conditions govern the sales, by m/m (paris), of all the products available on site shop.mmparis.com. these conditions apply other than all other conditions.

article 1 - prices

1.1 - the prices of our products are indicated in euros all inclusive of tax except share in the expenses of treatment and sending. these prices are communicated in euros.

1.2 - in the event of order towards a country other than the metropolitan france you are the importer of the products concerned. for all the products dispatched except european union and dom-tom, the price will be calculated net of tax automatically on the invoice. customs duties or other local taxes or right import taxes state are likely to be exigible. these rights and sums do not concern the spring of shop.mmaris.com. they will be payable by the customer and raise of its whole responsibility as well in terms for declarations as for payments to the authorities qualified organisms for your country. we advise you to inform you about these aspects near your local authorities.

1.3 - all the orders whatever their origin are payable in euros.

1.4 – shop.mmaris.com reserves the right to modify their prices constantly but the products will be invoiced on the basis of prices in force at the time of the recording of the orders subject to their availability.

article 2 - confirmation

when you click on the "confirm" button my order after the process of order, you state to fully accept this one as well as the entirety of these general conditions of sale and without reserve. The data recorded by shop.mmparis.com constitute the proof of the whole of the transactions passed through shop.mmparis.com and its customers. The data recorded by the system of payment constitute the proof of the financial transactions.

article 3 - availability

our offers of products are proposed within the limit of stocks available. you of the exactitude of your co-ordinates ensure: name, addresses and telephone number. to check at the time of the order, article by article, that the number, the color, the size, the price are well taken into account in your purchase order. when a product is not available any more, this one posts 'sold out' and it is not possible any more for you to order it. however according to the availability of our suppliers, the product could be again in stock on the site and you will be able if you wish it in being informed by e-mail.

article 4 - delivery

the products are delivered to the address of delivery you indicated during the process of order. deliveries from shop.mmparis.com will be done via colissimo. the delivery cost are automatically calculated as soon as you constitute your basket of purchases and can be estimated in your cart. Lead times vary depending on items purchased. items in stock will be dispatched between 24 and 72 hours after receipt of confirmation of shipment. when we have processed your order, we will send you a confirmation email with delivery information. all the custom charges incurred are the responsibility of the customer. in the event of loss or of deterioration of the product during transport, the customer will have to inform the conveyor of it as fast as possible. the port will be done by collismo, and you will be able to follow your parcel through the collissimo website.

In the event of unusual delay, please contact us at shop@mmparis.com

article 5 - payment

all the orders are expressed in euros (€) all inclusive of french tax (19,6% vat). we're sorry we can not offer tax exemption at this stage. shop.mmparis.com will accept your payment with one of the following bank cards: cb, visa, mastercard, american express, diners club, and jcb. Your paiement is securised by moneybookers.

moneybookers may ask further information about your identity in order to secure the payment, especially if the amount of your order is equal or higher than 1000 €. moneybookers may apply certain restrictions to your order and payment. you are welcome to contact them to ask them further questions.

moneybookers : +44 (0)870 383 0762 / ecommerce@moneybookers.com

article 6 - return/exchange

shop.mmparis.com is committed to providing you products of high quality. if you are not satisfied with your order, m/m (paris) commits itself to exchange or refund you the products concerned. the expenses of sending and return will be then payable by you. you have a 7 days deadline as from the date of reception to return us the products. if you want to return undamaged or complete items, the cost of return will be payable by you. to receive a full refund, your item must still be in its original packaging, unopened or tampered with. out of box or repackaged items may be returned but are subject to a 50 per cent restocking fee. Please inspect your items before signing the delivery receipt. if damage has been found, please inform the carrier and remark on the delivery paperwork. shop.mmparis.com will not warrant any damage claims that have not been noted at the point of delivery. You must contact shop@mmparis.com within 24 hours to report any damage. the contents of shop.mmparis.com want to be precise, however, no responsibility is assumed by m/m (paris). m/m (paris) is not responsible for the leading and illustrated contents. perfume and cosmetic products are not exchangeable or refundable. products on sale can not be returned nor exchanged. perfumes and beauty products may not be returned nor exchanged. broken, incomplete or used products may not be returned nor exchanged, or will be returned to you and the cost of the shipping will be payable by you. opened electronic products may not be returned nor exchanged.

all rights reserved. complaints in legal matter must be addressed to the commercial court of paris.

article 7 - security

shop.mmparis.com uses a secure socket layer (ssl) protocol to protect your information against any leakage or misuse. credit card transactions are processed via moneybookers. moneybookers is regulated by the financial services authority of the united kingdom (fsa). fsa regulation means that moneybookers must comply with a whole set of regulatory requirements regarding asset/liability and float management, consumer protection and risk prevention. moneybookers is developed with the same demands on security and performance as the sites used for bank services and share trading. your account login, personal details and all money transactions are secured using secure socket layer (ssl) technology with high security 128bit encryption, certified by verisign. moneybookers is enrolled with the truste privacy programme.

article 8 - information/order follow up

for any information or question, contact concerning the products and orders, follow-up:

jane / (mon-fri 10am-6pm gmt+1)
phone +33 1 40 36 17 46
fax +33 1 40 36 17 26
email shop@mmparis.com

article 9 - intellectual property

all the texts, comments, works, illustrations and images reproduced on the website shop.mmparis.com are reserved for the title of the royalty and intellectual document of title worldwide. for this reason and in accordance with the provisions of the code of the intellectual property, only a private use is allowed unless special dispositions are previously made, following the code of the intellectual property. any other use is constitutive of counterfeit and sanctioned with the Intellectual document of title except preliminary authorization of shop.mmparis.com. any reproduction total or partial of the catalogue of shop.mmparis.com is strictly prohibited.

article 10 - responsibility

the offered products are in conformity with the French legislation into force. it rests with to you to check near the local authorities the possibilities of import or use of the products or services that your plan to order. the reproduced photographs and texts illustrating the products presented are not contractual. consequently, the responsibility for shop.mmparis.com could not be committed in the event of error in one of these photographs or one of these texts. shop.mmparis.com could not be held for person in charge for the inexecution of the contract concluded in the event of unavailability or out-of-stock condition of the product, of cause beyond control, disturbance or all-out strike or partial in particular of the mail service and means of transport and/or communications, flood, fire. shop.mmparis.com will not incur any responsibility for all consequential damages because of present, trading loss, loss of profit, loss of chance, damage or expenses.

article 11 - applicable duty/complaint

this contract is subjected to the french law. in the event of complaint, the french courts will be only qualified.

article 12 - personal information

shop.mmparis.com is committed not revealing with thirds information that you communicate to us. those are confidential. they will be used by its internal services only for the treatment of your order and that to reinforce and personalize the communication and the offer cultural and produces reserved to the customers of shop.mmparis.com, in particular by the newsletters of shop.mmparis.com to which you will have subscribed as within the framework of the site. consequently, in accordance with the french data-processing law and freedoms of january 6, 1978, you have a right of access, of correction, and opposition to the personal data concerning yourself. for that it is enough to us to make the line bid of it or by mail by indicating your name, first name to us, addresses and if possible your customer reference.