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what forms of payment do we accept?
we gladly accept most credit cards including visa, mastercard, diners, amex, jcb, delta/visa debit, visa electron, carte bleue or regular account payments all through PayPal.
how secure is this store ?
this store uses paypal for payments. paypal automatically encrypts your confidential information in transit from your computer to ours using the secure sockets layer protocol (ssl) with an encryption key length of 128-bits (the highest level commercially available).
where do we deliver?
we ship to almost every country in the world using colissimo, ups or fedex. colissimo is the insured and registered parcel delivery service offered by la poste (french public postal service). the delivery time is of 2 to 5 working days after our shipment in the european union, 8 to 10 days for the rest of the world. your colissimo order will be hand delivered to your address. if you are absent, a note will be left and you will have 15 days to collect your parcel from your post office. from time to time the courier cannot leave a note in your mailbox - we advise you to contact your post office to see if your parcel has arrived. the tracking number will be sent to you in an email confirming the shipment of your order. the shipping cost is a flat rate per item to be estimated in you cart.
do we accept returns?
if you are not satisfied with your order we can exchange or refund you the products concerned. the expenses of sending and return will be then payable by you. you have a 7 days deadline as from the date of reception to return us the products. to receive a full refund, your item must still be in its original packaging, unopened or tampered with. More details in the terms & conditions (art 6).
can i place an order by phone?
if you prefer speaking with someone or have a specific query, you can call us mon-fri 10am-6pm gmt+1 at +331.4036.1746.
feel free to contact us at by email for any other queries like bulk orders or express deliveries.